I am a craftswoman. All products are unique and dimensions may vary slightly from listing. The patterns of the fabrics can be positioned differently depending on the cut. In any case, I try to remain sensitive to the rendering to offer you quality products.

Light cleaning:

Wash the inside of your bags with a little dish soap.
Rinse and wipe the inside.

Complete wash:

Machine wash in cold water.
Tumble dry low OR hang to dry.

* Important to wash your bags inside out (stretching the lining and fabric well if they are Doggy bag format) when washing them in the machine.

• Although fabrics are washed and dried before making to avoid shrinkage, it is best to wash the inside of your bags before using them the first time.

🚫 Do not use chlorine or bleach.
🚫 !! Do not put in the dishwasher or in the microwave!

In order to respect my work, unless otherwise stated, promotional codes are valid only one at a time.

La p'tite trousse reserves the right to cancel an order whose use of coupon codes is not adequate.

It should be noted that the most advantageous promo code will always be considered first.

Thank you for your understanding!

✓ STANDARD SHIPPING is made in an envelope via Canada Post WITHOUT tracking number.

📦 For faster delivery WITH A TRACKING NUMBER:
In QUEBEC and ONTARIO, delivery is made by PUROLATOR.
✓ QC / ON Purolator WITHOUT signature (SANS)
✓ QC / ON Purolator WITH signature (AVEC)

Choose the WITH signature option if it is not possible to leave your package in a safe place. La p'tite trousse is not responsible for theft.

Elsewhere in Canada, depending on geographic location, delivery with a tracking number is made with Canada Post by expedited parcel or by Purolator. To choose:
✓ Canada with tracking number

Please indicate in the comments your email or a phone number for delivery notifications.

The impermeability of the bags stops at the seams! The bags are not waterproof.

Note that all reusable bags La p'tite trousse when used for food is primarily transport bags. They are not airtight and are therefore not suitable for long-term preservation of food.

When using them for the purchase of bulk foods, we suggest you transfer your food to glass containers once at home.

☞ Do not like your item? You see us sorry. 😔

No exchange or refund will be accepted if the items have been used and / or washed. A photo of the item in question is required to proceed to any type of exchange.

☞ Is your item defective? 😢

It should be noted that the bags are made with love and are designed to last according to normal use and careful maintenance.

In spite of that, it is about textile confection. If a loose seam or you notice a manufacturing defect within a reasonable time, please contact us to find a solution.

To prolong the life of your bags, we suggest you rinse them after use and dry them well with a dry cloth.

Like all textiles, they will stay beautiful longer if you put them less in the washing machine and avoid the dryer. 😎

❗️It is important to avoid excessive heat sources and the use of chlorine or bleach: the ProCare inside your bag will lose its properties and degrade.

Everything: fruits, vegetables, cheeses, crackers, cookies, cereals, chocolates, etc.

We simply avoid foods that are too "wet" or too fragile, such as watermelon and raspberries. 😉
It should be remembered that the bags are not waterproof because of the seams, so what is likely to leak (like watermelon), is to be avoided.

And, of course, it is not advisable to put raw meat in it.

Shipping is by air via Canada Post, WITHOUT tracking number.

For the USA, it is possible to have a tracking number by choosing:
✓ USA with tracking number.

For Europe, it is difficult to offer affordable tracking number delivery. Please contact me for more information or an estimate.